Articles Search Results

DESCRIPTION: User may receive the following error after either updating from an older version of J2534 or installing a new version on a non-English OS: RESOLUTION: NOTE: J2534 software does not support additional languages and is not supported on Read More

The attached J2534 Flash Availability document is intended to provide Aftermarket users with the correct ECU flash reprogramming part number and designated supercedence list. To perform flashes via J2534, a Tech Authority subscription will be require Read More

Overview The DRB III™ hardware device is a handheld diagnostic tool that preceded the Next Generation Service Tool (NGST) family of service tools in FCA dealerships.  This tool was introduced in 1994 and can no longer be manufactured in it Read More

DESCRIPTION The following is a list of common troubleshooting steps that should be followed when diagnosing the Co-Pilot   PROCEDURE Launch TechTOOLS Make sure the cable has been properly connected to the Serial Port (COM1) of the PC as Read More

DESCRIPTION The following memory cards are used with the DRBIII (Diagnostics Readout Box): Supercard 1 Supercard 2 Sebring Stratus 2 Door (ST22) Dodge Sprinter NAFTA Crossfire If error message is received while updating any of the above cards then Read More

The National Instruments drivers have been upgraded in order to comply with Windows 7 (32 bit/64 bit) and Windows 8 Operating Systems. Before being installing the new National Instruments drivers, please make sure that no previous installation of Nat Read More

DESCRIPTION End user is trying to flash a vehicle and receiving a message: "Select fewer flashes since total size of the select flashes exceeds the available space in the device. Then in the bottom left hand corner it will show: "256k of 0k is being Read More

DESCRIPTION The following procedure is intended for troubleshooting purposes only. If firewall software is found to be the cause of TechTOOLS not operating correctly, please refer the problem to the local system coordinator for additional support, an Read More

  For Aftermarket Users ONLY   Introduction This article describes how to sign in to wiTECH 2.0 with an Okta user account. Note: If you have not received an Okta account creation email, you will have to contact your wiTECH 2.0 Subscriptio Read More

For Aftermarket Users ONLY Aftermarket Setup Process: For a video version of the Aftermarket wiTECH 2.0 Setup Process, please see Video - How To Setup wiTECH 2.0 For Aftermarket Users . 1st - Getting Started with wiTECH 2.0 - Aftermarket 2nd - a - H Read More